Conflict is not the ogre we sometimes think it is. In fact, it can be a very good friend, the kind that’s not afraid to tell you when you’re just plain wrong – or right. How can we access its reflections and fertility?
Intent vs. Impact: Narrowing the Gap
Impact vs. intent: Yes, I’m talking about that much-dreaded moment when someone tells you that something you’ve just said or done hurts or has a negative impact in some way. Perhaps it came across as racist or sexist (or both),…
