Posts by Karen

From In-Person to Virtual: Start with compassion

Have you been compelled to go to online meetings (and/or classes) by your institution’s coronavirus responses? Or perhaps your city’s or state’s restrictions? If so, think about this: almost everyone in these circumstances is likely to be in crisis and/or…

Start with Heart – Ok, but which one?

One of the foundational pieces of the Crucial Conversations ** paradigm for dealing with conflict is: Start with Heart. One translation of that is the question, what do I want?  Or, what do I really want? There is invariably a layered…

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