What is 360-Degree Feedback?
360-Degree Feedback, also known as “multi-rater” feedback and “multisource assessment”, is a popular leadership developmental tool. In academia, it is generally used at the request of the person being rated for their own development, as well as to tailor their leadership to the institution and their relationships with their colleagues.
Kardia Group primarily conducts 360 reviews for academics via qualitative interviews, which can be conducted by phone or video conference. We value the benefits of a live interview, but in some cases we utilize online survey assessments as a supplemental resource. The participant requesting the feedback is able to select the interview questions as well as who the interviewees will be.
What is involved in the process?
This process includes the following characteristics:
- Interview questions to best understand:
- strengths and weaknesses
- immediate and long-term priorities for development
- progress on specific current goals
- Interviewees (including colleagues, staff, students, and administrators) whose responses can:
- maximize an understanding of role performance from multiple perspectives
- facilitate a change process through good communication channels
- Aggregate reporting of responses to participant
- Development of a plan for response and change
What happens with the data?
Kardia Group holds all of the individual responses in confidentiality. We report the feedback to the individual as an aggregate of the responses. This feedback focuses on any themes or patterns that were iterated in multiple responses. As a result, the participant can benefit from the responses without identifying which interviewee(s) the comments came from.
What are the outcomes?
The participant will work with a coach/consultant from Kardia Group, collaboratively developing a plan of action based on the responses from the interviews. This includes prioritizing 2-3 strengths to leverage, 2-3 areas for improvement, an action plan, and follow-up communication with those providing the feedback.